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「招職幫你搵好工」第二擊，我們會分別設定四個求職處境，請來人力資源專業人士，為你講解如何編寫理想履歷表。今次先談談剛畢業同學的撰寫履歷策略。

香港人力資源管理學會會員王綺蓮(Elaine Wong)指出，履歷表是你「推銷」自己的渠道，表達形式不好，即使你「多有料」，履歷表也有可能石沉大海。

假設你是今年的工商管理系畢業生，正想申請某公司招聘的市場推廣人員(Marketing Executive)一職。下列分別有兩份履歷表樣式－Sample A及B，哪一份較吸引人力資源 專才？

Elaine指出，兩份履歷的資料差不多，但就以Sample A的表達形式較好。就讓Elaine為大家剖析一下。

Sample A

JULIE CHEUNG - CURRICULUM VITAE PERSONAL PARTICULARS Name: Cheung Man Yee, Julie Place of Birth: Hong Kong HK ID Card: Y 350 XXX (X) Tel. no.: 9480-XXXX Email: Julie_cheung@hotmail.com Address: Flat A, 14/F, Rosy Court, 8-10 Haywood Rd,Causeway Bay, Hong Kong EDUCATION BACKGROUND 1998 - 2001 City University of Hong Kong (CityU) School of Business Bachelor of Marketing, Second Class Honor(Division I) 1996 - 1998 St. John's College Hong Kong Advanced Level Examination(1994) 1991 - 1996 St. Peter's College Hong Kong Certificate Education of Examination (1991) WORK EXPERIENCE & JOB DUTIES Jun-Aug 01 : Summer Intern ship Marketing Department, Shell Oil Company assist the unit head to execute marketing decision participate in organizing promotional events collect marketing information of related business Jun-Aug 01 : Part-time Research Assistant School of Business, Lingnan University assist the supervisor to gather research information organize the teaching materials for the supervisor assist in holding academic and press conferences obtain information from newspapers, journals and Internet Jun-Aug 98 : Administrative Assistant Hong Kong Motor Associates Ltd. receive incoming guests answer income calls and inquiries newspaper clippings conduct daily administrative work Jun-Aug 97 : Receptionist Hong Kong Art Centre receive incoming guests mainly foreigners and Taiwanese answer income calls and inquiries LANGUAGE SKILLS English: Good command of spoken and written English Chinese: Excellent command of written and spoken Chinese (Cantonese) Fair in Spoken Putonghua COMPUTING SKILLS Word processing: Word, Chinese Word Processing, Statistics: Excel, SPSS Presentation Powerpoint Graphics: CorelDraw ACADEMIC AND NON-ACADEMIC AWARDS Academic Awards 1997 - 99: Wilson Award for Hong Kong Academic Marketing Promotion Competition organized by Hong Kong Marketing Association. Non-academic Awards 1999 - 2000 : Player of the Year,Badminton Team, Sports Association, CityU 1998 - 99: Best Debater, City University Debating Team EXTRA-CURRICULAR ACTIVITIES 2000: Participate in fund-raising and finding sponsorship in Annual Ball of the Department of Business Administration, City U. 1998: Affiliated Member of the St. John's Ambulance REFEREES City U : Dr. Hilton Chung, Associate Professor Final Year Project Supervisor Department of Business Administration City University of Hong Kong Tel: (852) 2660-XXXX Fax: (852) 28XX-35XX E-mail: hchung@cityu.edu.hk City U : Dr. Carry Chan, Associate Professor Teaching Advisor of the University Debating Team English Department City University of Hong Kong Tel: (852) 2660-XXXX Fax: (852) 28XX-35XX E-mail: cchan@cityu.edu.hk Date of Availability: One-month notice Expected Salary: Negotiable

Sample A的優點/缺點： 1) 整體編排 Sample A整體編排清晰，易於閱讀。Elaine指出，履歷表不應超過三頁，並應以不同字款、字體大小作識別。資料排列方面，Sample A將學歷及工作經驗等所有重點按時間列出，有效引領僱主或篩選履歷者逐點翻閱，自然勝人一籌。 2) Personal Particulars 排列十分整齊。惟僱主聘用人時不應考慮對方的性別、年齡。為保障個人私隱，沒有必要列出身份証、出生日期及地點。 3) Education Background 按時間先後列出所得學歷相當重要，篩選履歷者最希望了解你最近獲取的學歷。 Education Background應改為Education。 4) Work Experience & Job Duties 發掘應徵者是否擁有相關工作經驗是首輪篩選的重要一環，Sample A將曾擔任的職位、部門及入職時間，以underline形式顯示出來，令翻閱履歷者能迅速掌握其相關工作經驗，更可簡單介紹該公司。 將Work Experience & Job Duties改成Summer Job Employment更簡單直接。 以bullet形式列出job duties，十分清晰。惟緊接應以大草作開首字母。最重要是集中列寫與申請職位相關的工作，三至四項已足夠，別無中生有，可以的話，加上工作匯報情況，如"Report to Marketing Manager" 5) Language skills & Computer skills 將不同技能分開列出，一目了然 6) Academic及Non-Academic Awards 按時間序排列，清晰易看 Sample A還可以怎樣改善？ 整體來說，Sample A是十分不錯的履歷表樣式，有吸引人繼續看下去的興趣，但仍有可改善的地方： 在Personal Particulars前加上Career Objective一項，扼要指出長處及長遠事業目標，如希望在哪一個行業發展市場推廣工作。謹記每一份CV的Career Objective可稍作 改動，以配合所申請職位。 加入Achievement一項，例如在職期間成功為僱主籌劃大型推廣展覽，便值得分享。 除非特別註明，References一項可不用填寫。即使列寫，基於私隱條例，也不應公開對方聯絡電話、傳真或電郵等資料。謹記取得對方同意才可填寫有關人士為推薦人。

Sample B

JULIE CHEUNG MAN YEE Flat A, 14/F, Rosy Court, 8-10 Haywood Road Causeway Bay, Hong Kong Tel. no. 9480-XXXX PERSONAL PARTICULARS Name: Cheung Man Yee, Julie Place of Birth: Hong Kong HK ID Card: Y 350 XXX (X) Email: julie_cheung@hotmail.com OVERVIEW Strong organizational and people skills. Seek to pursue a career in Marketing. EDUCATION BACKGROUND Bachelor of Marketing, Second Class Honor (Division I) School of Business City University of Hong Kong, 1998 - 2001 St. John's College, 1996 - 1998 Hong Kong Advanced Level Examination, 1998 St. Peter's College, 1991 - 1996 Hong Kong Certificate Education of Examination, 1991 WORK EXPERIENCE & JOB DUTIES Jun - Aug 2001: Summer Internship, Marketing Department, Shell Oil Company. Assist the unit head to execute marketing decision. Participate in organizing promotional events. Collect marketing information of related business. Jun - Aug 2001: Part-time Research Assistant, School of Business, Lingnan University. Assist the supervisor to gather research information. Organize teaching materials for the supervisor. Assist in holding academic and press conferences. Obtain information from newspapers, journals and Internet. Jun - Aug 1998: Administrative Assistant, Hong Kong Motor Associates Ltd. Receive incoming guests. Answer income calls and inquiries. Newspaper clippings. Conduct daily administrative work. Jun - Aug 1997: Receptionist, Hong Kong Art Centre Receive incoming guests mainly foreigners and Taiwanese. Answer income calls and inquiries. STRENGTHS Good command of spoken and written English. Excellent command of written and spoken Chinese (Cantonese). Fair in Spoken Putonghua. Software proficiency: Microsoft Word, Chinese Word Processing, Excel, SPSS, Powerpoint, CorelDraw. AWARDS Academic Awards Wilson Award for Hong Kong Academic Marketing Promotion Competition organized by Hong Kong Marketing Association, 1997 - 99. Non-academic Awards Player of the Year, Badminton Team, Sports Association, CityU, 1999 - 2000. Best Debater, City University Debating Team, 1998 - 99. EXTRA-CURRICULAR ACTIVITIES 2000 -- Participate in fund-raising and finding sponsorship in Annual Ball of the Department of Business Administration, City U. 1998 -- Affiliated Member of the St. John's Ambulance. REFEREES City U : Dr. Hilton Chung, Associate Professor Final Year Project Supervisor Department of Business Administration City University of Hong Kong Tel: (852) 2660-XXXX Fax: (852) 28XX-35XX E-mail: hchung@cityu.edu.hk Date of Availability: One-month notice Expected Salary: Negotiable

Sample B的缺點： 1) 整體編排 雖不失齊整，惟在資料舖陳上往往要讓篩選者搜尋所需「資料」，失去閱讀興趣。 2) Overview Overview應改為Career Objective，一行也略嫌太短，二至三行會較理想。 3) Work Experience & Job Duties -雖然將曾擔任的職位以bold格式顯示，但卻沒有強調任職Marketing Dept這重要字眼。 -容易失去機會。 4) Strengths 錯誤編排資料，未能有效將長處清楚列出。 5) Academic及Non-Academic Awards 未能迅速讓翻閱履歷者將所得獎項與年份配合，影響閱讀興趣。

REVISED RESUME SAMPLE OF FRESH GRADUATE

CHEUNG, MAN YEE JULIE Flat A, 14/F, Rosy Court, 8-10 Haywood Road Causeway Bay, Hong Kong Tel: 9480-XXXX Email: julie_cheung@hotmail.com CAREER OBJECTIVE With strong organizational and people skills, I am seeking challenges to pursue my career as a Marketing Executive in the fast growing and competitive Retail Industry. EDUCATION 1998 - 2001 Bachelor of Marketing, Second Class Honor (Division I) City University of Hong Kong School of Business 1996 - 1998 Hong Kong Advanced Level Examination (1994) St. John's College 1991 - 1996 Hong Kong Certificate Education of Examination (1991) St. Peter's College SUMMER JOB EMPLOYMENT June-August 2001 Shell Oil Company Summer Internship, Marketing Department Responsibilities: Assist the unit head to execute the market plan Participate in organizing promotional events Collect marketing information of related business Achievement: Successfully organized a large-scale public exhibition in promoting corporate image June-August 2001 Lingnan University Part-time Research Assistant, School of Business Responsibilities: Preparation of research information through collection of data from newspaper, journals and Internet. Organize teaching materials Co-ordinate in academic and press conferences June-August 1998 Hong Kong Motor Associates Ltd. Administrative Assistant Responsibilities: Greet guests and answer incoming calls Newspaper clippings Conduct daily administrative work June-August 1997 Hong Kong Art Centre Receptionist Responsibilities: Greet guests (mainly foreigners and Taiwanese) Answer incoming calls and inquiries LANGUAGE SKILLS English & Chinese - Good command spoken & written skills. Putonghua - Fair in spoken skills COMPUTER SKILLS Word, Chinese Word Processing, Excel, SPSS, PowerPoint & CorelDraw AWARDS 1997 - 1999 Wilson Award for Hong Kong Academic Marketing Promotion Competition organized by Hong Kong Marketing Association. 1999 - 2000 Player of the Year in Badminton, Sports Association of City University. 1998 - 1999 Best Debater, Debating Team of City University EXTRA CURRICULAR ACTIVITIES 2000 Participate in fund-raising and finding sponsorship in Annual Ball of the Department of Business Administration, City University. 1998 Affiliated Member of the St. John's Ambulance. REFERENCES Dr. Hilton Chung, Associate Professor Department of Business Administration City University of Hong Kong Mr. Carry Chan, Associate Professor Teaching Advisor of the University Debating Team English Department City University of Hong Kong AVAILABILITY One-month notice EXPECTED SALARY Negotiable