Communications when Using Medical Services | 戴婉真 - 活用英語 | 進修增值

從事醫務工作的人員須要接觸不同背景的病人，如有非本地的病人，往往要用英語來溝通，如果不能明白他們的意思，對工作會有很大的影響。在看病時，如果接觸到外籍醫生，怎樣才可以清楚表達自己？現在讓大家來看看一些與醫療有關的常用英語對話及辭彙。

Booking a Doctor's Appointment

病人和醫生預約可用以下的句子：
‧I need to make an appointment.
‧I need to see the doctor.
‧When is Dr. Jones free?
‧I need to renew my prescription.
‧Do you think the doctor could squeeze me in this afternoon?
‧I need to make an appointment for my child.
‧My daughter needs to come in for a check-up.
‧The doctor wants to see me again in two week's time.

以下是護士或接線生接待病人時的用語：
‧What is your patient number?
‧Which day is good for you?
‧What time you prefer for the appointment?
‧Is November third okay with you?
‧How does four o'clock sound?
‧We'll see you then.
‧I'm sorry the doctor is not taking new patients today.
‧Dr. Jones is away. You'll be seeing Dr. Williams.

Patients' Expressions of Sickness

如要用英語表達自己身體不適，請看以下例子：

‧I have a serious headache ( 頭痛 ), with running nose ( 流鼻涕 ) and sore throat ( 喉嚨痛 ). I can't sleep well at night.
‧My left eye has an infection ( 感染 ) that won't go away and my vision has been blurry ( 視力模糊 ) for two weeks now.
‧I don't want to take any drugs that will cause me to become addicted to them, but I do need some sort of pain relief.
‧I've been having major chest pain ( 胸口痛 ) this week. I'm also having trouble breathing.
‧I get terrible acne ( 粉刺／暗瘡 ) and I have tried all of the products in the pharmacy. But it doesn't work.
‧My baby is not developing properly. She hasn't put on any weight in two months and she keeps getting ear infections.

這是醫生診斷時的用語 ( doctor's diagnosis )：

‧Your test results have come in.
‧You're not in the clear yet.
‧The blood test came back negative.
‧We have several options to discuss.
‧It looks like you're ready to go home.
‧I'd like to keep you here overnight.
‧You have a long road to recovery.

以下是病人答話的用語：

‧I don't understand what this means.
‧Am I going to need surgery?
‧Is it good news or bad?
‧When will the tests results come in?
‧How long do I have to stay in the hospital?
‧What is the success rate of the surgery?
‧Is this a common problem for people of my age?
‧I'd like to discuss other options.
‧I'm going to get a second opinion.

現代西方醫學的分工非常精細，以下是常見的專科( specialists )：

專科醫生	專科	負責範疇
anesthesiologist	麻醉科	specializes in pain prevention during surgery
cardiologist	心臟科	heart specialist
neurologist	腦科	brain specialist
oncologist	腫瘤科	tumour specialist, including cancer
ophthalmologist	眼科	specializes in eye diseases
dentist	牙科	tooth specialist
dermatologist	皮膚科	skin specialist
gynecologist	婦科	specializes in women's needs
obstetrician	產科	specialist for pregnant women
midwife	產科 ( 助產士 )	helps women deliver babies in a natural way
occupational therapist:	職業治療	specializes in workplace health
physical therapist	物理治療	specializes in improving the physical body
speech therapist	語言治療	specializes in language therapy

以下是幾種香港常見的疾病 ( common diseases )：

Respiratory disease 呼吸道病
Asthma 哮喘病
Cold 感冒
Laryngitis 喉炎
Bronchitis 支氣管炎
Pneumonia 肺炎

Cardiovascular disease 心血管病
Heart disease 心臟病
Coronary heart disease 冠心病
Heart failure 心藏衰竭
Hypertension ( high blood pressure ) 高血壓

Gastrointestinal disease 腸胃病
Ulcer 潰瘍
Gallstones 膽石
Gallbladder disease 膽囊病
Hepatitis 肝炎
Liver disease 肝病
Appendicitis 盲腸炎
Gastroenteritis 腸胃炎

Psychiatric disease 精神病
Depression 憂鬱症
Mania 躁狂症
Schizophrenia 精神分裂症

General Infectious 感染
Flu 流行性感冒
Tuberculosis 肺結核
HIV / AIDS 愛滋病

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